FAQ and troubleshooting

3 articles in this collection
Written by Guillaume Mignard and Nikolas Vamvoukas

How to generate log files from your connected device?

Generate the required debug information in case you experience any troubles with your connected devices

Written by Nikolas Vamvoukas
Updated over a week ago

How do I put my connected device in pairing mode?

Install your Andrew+ and other connected device

Written by Guillaume Mignard
Updated over a week ago

Device firmware updates available through OneLab

This article describes how to update the firmware of Andrew+

Written by Nikolas Vamvoukas
Updated over a week ago